okjili Privacy Policy – Your Data, Your Rights

When you register and use the okjili platform, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, Philippine mobile number, email address, and the payment details associated with your chosen deposit and withdrawal method. We also collect technical data such as your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve the overall experience for Filipino players. If you contact our support team, we may retain records of that communication to assist with follow-up queries and service improvements. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable rules. All data collection isconducted on a lawful basis, and you will always be informed of the purpose before any new category of data is requested.

The personal data we hold is used exclusively to operate, secure, and improve the okjili platform for players across the Philippines. Your account details allow us to process deposits and withdrawals, verify your identity, and ensure that only eligible players access the platform. Session and device data help our technical team detect unusual activity, prevent fraud, and keep your account safe from unauthorised access. We may use your contact information to send you important service notifications, such as changes to these policies, account security alerts, or updates to payment processing procedures — we do not send unsolicited promotional messages without your explicit consent. Aggregated, anonymised usage data may be analysed internally to understand how players navigate the platform and to prioritise improvements to mobile performance and local payment options. We will never sell, rent, or trade your personal information to any third party for their own marketing purposes. Any use of your data beyond what is described here will require your prior consent and a clear explanation of the purpose.

okjili does not share your personal information with third parties except in the limited circumstances described in this section. We work with trusted payment processors and identity verification partners who are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where Philippine law or a lawful regulatory authority requires us to disclose account information, we will comply with that obligation and, where legally permitted, notify you that such a request has been made. If okjili undergoes a business restructuring or ownership change, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not integrate third-party advertising networks or social media tracking pixels that would allow outside companies to profile your browsing behaviour on our platform. All third-party partners we engage are assessed for their data security practices before any sharing arrangement is established. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team through the details in our FAQ section.

As a registered user of the okjili platform in the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request through our support channel. You may also request that inaccurate or outdated information be corrected, and we will action such requests within a reasonable timeframe. If you wish to close your account and have your personal data deleted, you can make that request in writing, and we will process it in accordance with our data retention obligations under applicable Philippine regulations — some data may need to be retained for a defined period for legal or compliance reasons. You have the right to object to any processing of your data that you believe is not justified by a legitimate purpose, and we will review such objections promptly. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data-related requests within 30 days of receipt. For guidance on how to exercise any of these rights, visit our FAQ section for step-by-step instructions.

We retain your personal data for as long as your account remains active and for a further period as required by Philippine financial regulations and responsible gaming obligations. Once the applicable retention period has passed and there is no ongoing legal requirement to keep your data, it will be securely deleted or anonymised. okjili uses industry-standard security measures including encrypted data transmission, access controls, and regular security audits to protect your information from unauthorised access, loss, or misuse. Our internal teams operate on a need-to-know basis, meaning only staff with a specific operational reason can access personal account data. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities within the timeframes required by law. We encourage you to also take steps to protect your own account by using a strong, unique password and logging out of shared devices after each session. If you have concerns about the security of your account, our support team is available to assist — see the FAQ section for contact details.

This Privacy Policy may be updated from time to time to reflect changes in platform features, applicable Philippine data protection laws, or our internal data handling practices. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their account or registered contact details. Your continued use of the okjili platform after any changes have been published constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you are always aware of how your information is being handled. If you have any questions about this Privacy Policy or how your data is used, the FAQ section is a good starting point. You are also welcome to review our Terms and Conditions and Responsible Gaming pages for related information about how we operate the platform for players in the Philippines.